Who do I contact for product demonstrations?

Please contact our corporate / government sales department at:

Eric Baal
VP of Business Development: (E-Content Licensing, Branded Promotional Products, Enterprise Ventures)
Email: ebaal@worldtradepress.com
Tel: +1 (800) 833-8586 x232 (toll-free, US only)
Tel: +1 (707) 774-7432 (direct)
Fax: +1 (707) 778-1329

Who do I contact for technical issues?

Please contact our customer support desk at:

Email: support@worldtradepress.com
Tel: +1 (800) 833-8586 x416 (toll-free, US only)
Tel: +1 (510) 318-9239 (direct)
Fax: +1 (231) 642-5300

Who do I contact for invoicing issues?

Please contact our accounting department at:

Email: accounting@worldtradepress.com
Tel: +1 (800) 833-8586 x203 (toll-free, US only)
Tel: +1 (707) 774-7403 (direct)
Fax: +1 (231) 642-5300

How can I change or update my password?

Please contact our customer support desk at:

Email: support@worldtradepress.com
Tel: +1 (800) 833-8586 x416 (toll-free, US only)
Tel: +1 (510) 318-9239 (direct)
Fax: +1 (231) 642-5300

I have a content suggestion. Who do I contact?

We appreciate suggestions! Our products have been improved greatly as a result of user suggestions.
Please contact your sales rep:

Eric Baal
VP of Business Development: (E-Content Licensing, Branded Promotional Products, Enterprise Ventures)
Email: ebaal@worldtradepress.com
Tel: +1 (800) 833-8586 x232 (toll-free, US only)
Tel: +1 (707) 774-7432 (direct)
Fax: +1 (707) 778-1329

Do you offer “live” support via chat or phone?

Sorry, not at this time.

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